5 questions you should ask a moving company to know if they're good

There are international moving companies that will risk your patrimony by not having the minimum requirements needed to succesfully do their work. Sadly, they're many, and they're very hard to identify.

You do not want your belongings falling into the wrong hands, and the only way to avoid it is by asking the right questions to your posible movers, and paying attention to their answers. If they seem unable or unwilling to adequatly answer one of these questions, something's wrong.

1. How long have you been around?

Ask for precise information on the number of years they have been working on international removals. If they have survived the passage of time, then they probably know what they're doing. Also ask how long have the employees, drivers, shippers, packers, etc. have worked for the company. Do not let your move be a learning experience for a rookie.

2. Where is your company physically located?

You wouldn't give someone you met a week ago over the internet the key to your house. Just as you wouldn't trust your belongings to a company without being completely sure it is real and established. Ask them for their exact address, and make them show you photos of their office and warehouse. If they so much as hesitate, stop losing your time and hang the phone.

3. Can you show me past customer testimonials?

Satisfied customers are the best letter of recommendation a company has. Ask for these references. If they have received any, they should still have them; and if they have them, they must be willing to share them. If possible even try and contact one of their past clients to reveive his impressions first hand.

4. Who certifies you? Do you belong to any associations?

Every moving company will boast itself as being excellent in what they do; that's why you need someone else to certify it. One of the most known certifications is the RIM (Registered International Mover), by the American Moving and Storage Association, among others.

5. Are your employees properly identified?

The answer to this question will send you signs of huge relevance. If the company outsources carriers or other people they don't even know, then it is impossible for them to be identified as part of their company, and this is very dangerous. Knowing exactly who will be entering your home and handling your move is important, and speaks of a serious, professional moving company.

These are the basic questions your international moving company adequately has to answer to ensure that it deserves to serve you and won't represent a threat to you and your family.

We want you to help you with these and more tips; help us help you by visiting How to move to Mexico.

Oh, and follow us on Twitter @moversmexico and Facebook  Moving to Mexico  (you'll find plenty of free advice and special offers).

by Mauricio Pozas